We understand that emergencies and unexpected situations can happen. If you need to cancel your cleaning appointment with less than 48 hours' notice due to an emergency, we completely understand.

However, because your appointment time has been reserved specifically for you and we are often unable to fill that time on short notice, a 30% cancellation fee will be added to your next cleaning service to help cover lost time and scheduling costs.

Thank you for your understanding and for respecting our team's time.